Support
What support covers, and how to reach us.
Purchase & billing
Payment questions, duplicate charges, invoices and pricing questions about the $59 one-time purchase.
Download / delivery
Your download did not arrive, the link expired, or delivery failed after a successful payment.
File access
A PDF or spreadsheet will not open, appears corrupted, or is missing from the package.
License questions
Team use, contractor use, multiple businesses, agency or client use, and what the license covers.
Product questions
How the Audit, workflow systems, prompts, trackers and the 30-Day Plan are meant to be used.
Contact
Email support@business-os.store from the address you purchased with and include your order reference. Billing, invoice and refund requests can also be handled directly by our Merchant of Record, Paddle, at paddle.net.